Frequently Asked Questions
When will I receive the key?
The key will be delivered as soon as your payment is registered and approved by our team. It usually does not take more than a few minutes.
Do I need an account to buy keys?
Yes, only registered users can buy products on our website. Creating an account is very simple. You will receive an invitation email to your inbox. Click the Activate button and provide your details to complete the registration.
Is the price shown on the website inclusive of sales tax?
Yes, the price displayed on the site includes sales tax.
I would like to get a refund for my order, what can be done?
Digital products cannot be refunded once used. If the key remains unused, we can accept a return. Please contact support for further assistance.
I got an error message “the key is already used.”
You should contact us and explain the steps you followed to activate the key. We will assist you in resolving the issue.
How can I seek assistance for my installation?
We provide installation instructions with every purchase. If you encounter issues, you can seek assistance by sending us an email at [email protected].
Need More Help?
Please don’t be shy and tell us what your issue is!